![]() ![]() In the majority of cases, this problem was either created by a VPN client or a Proxy server that was configured natively on Windows. I was just wondering if anyone else has had this problem and did something different to fix it ? Really frustrated because I just purchased Diablo III and I want to play it lol. Another cause that might end up blocking communications between your Windows end-user version and the download servers is a proxy or VPN client. ![]() I sent an answer to this ticket, waiting for his reponse. Now, I have tried to make a new Admin account and it still does not work. Now, you can check if Blizzard launcher stuck on initializing. Delete the folder and restart your Blizzard App. Tick the checkbox for Hidden items, and click on the Program Data folder. Sometimes there won't be any issues anymore, but if it still doesn't load on the old account, this could indicate a problem with the Windows account and you should contact Microsoft about that to see if they have suggestions on fixing the old account. Click on This PC (Windows 10) and open the system partition C. If you are able to install the Blizzard app on that new account, you can try swapping back to the old account. If none of this helps, I would recommend testing a new Admin account ( ). Even if they aren't in use, they can also cause weird issues. Try connecting directly to the modem if possible, and close any VPNs you may have running (such as Akamai). If this keeps happening, it may be a network issue. Even if it's disabled, it could be causing weird issues, so it would be best to temporarily uninstall McAfee ( ) and then restart the PC. If that's the case, my guess is that McAfee is causing a problem. I spoke with the tech support, and to summarize what I have done here is his response:īased on what you mentioned, you've already deleted the temporary files ( ), disabled proxy settings ( ) and run as Admin ( ). net Desktop Application gets stuck on Downloading New Files. It just gets stuck on "downloading new files." and never advances. Next open the temp locations and delete any Battlenet and Blizzard folders. I am trying to download the app for Windows (10) PC. Join the discussion on the /r/Blizzard Discord channel! Conforming to the letter of the rules is not a magic talisman against moderation if your posts are bad for the subreddit.ĭiscussion of Activision Blizzard company news and discussion of Blizzard games are welcome. To find your installation, click Locate this game or run the game launcher.We moderate to the spirit of the rules and the context at hand. If youre having trouble installing or updating a game because the Desktop App is stuck at 'Initializing,' try the following steps: Restart Desktop App. If your games can’t be found, you will see Install on the Blizzard desktop app game tab instead of Play. Note: The above steps may cause the Blizzard desktop app to forget game install locations. Restart your computer and delete the folder one more time. If the error persists after you try these steps, another program may be causing the problem. Launch the game using the desktop application.If the issue persists, go back to the /Users/Shared directory and delete the folder.If the issue persists, delete the Agent folder inside the directory and relaunch the Blizzard desktop app. The Desktop Application gets stuck on Downloading New Files Disable any proxies that may interfere with the login module.Delete agent.db and relaunch the Blizzard desktop app.Navigate to the /Users/Shared//Agent directory.Using Finder, click the Go menu and select Computer.Use Activity Monitor to quit all Agent, Blizzard desktop app, and game processes. ![]()
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